Privacy Policy

Kathmandu Model Hospital (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, [kathmandumodelhospital.org] (“Website”) or any of its accessible sub-domains or redirects.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you use our Website:
● Full name
● Contact information (email address, phone number, etc.)
● Medical records or health information (if submitted through online forms)
● Billing or payment details (if applicable)​

b. Non-Personal Information

We may collect non-personal information such as:
● Browser type and version
● IP address
● Time and date of visits
● Pages viewed on our Website
● Referring website address

2. How We Use Your Information

We use the information collected for the following purposes:
● To provide medical services and respond to inquiries
● To schedule appointments or consultations
● To process payments for services rendered
● To improve Website functionality and user experience
● To communicate updates, promotions, or new services (with your consent)
● To comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
● Authorized hospital personnel for medical purposes
● Third-party service providers assisting with Website operations (e.g., hosting, analytics, or payment processing)
● Regulatory authorities, if required by law

4. Data Security

We take appropriate technical and organizational measures to secure your personal information from unauthorized access, use, or disclosure. These measures include:
● Secure servers and encrypted databases
● Regular audits and security updates
● Access controls to ensure only authorized personnel can access sensitive information
While we strive to protect your data, no system is entirely secure. Therefore, we cannot guarantee the absolute security of your data.

5. Your Rights

As a user, you have the following rights concerning your personal information:
● Access and Correction: Request access to or correction of your personal information.
● Data Deletion: Request the deletion of your personal data, subject to legal or contractual restrictions.
● Withdraw Consent: Withdraw your consent to receive marketing communications at any time.
● Lodge a Complaint: File a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, please contact us at hospital@kmhihs.org.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. These cookies may:
● Remember your preferences
● Analyze site trac and usage patterns
● Deliver personalized content
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the Website’s functionality.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through our Website, please contact us immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:


Kathmandu Model Hospital [ Red cross Marg, Kathmandu]
Hospital@kmhihs.org
+977 9851321206
+977 015340805
+977 015340806


Thank you for trusting Kathmandu Model Hospital. Your privacy is our priority

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